effective verbal and nonverbal communication skills : Electronic Communications Policy

PROJECT D:  Competency 2                                                          Name Mira Aryuni

Use effective verbal and nonverbal communication skills.  (Research and analyze appropriate use of Communication Technology.)
                                                                       
  General Rules:
·      Work during work hours.
·      Equipment and supplies belong to the company and are not to be used for personal use unless with permission.
  
Examples of violations:
Violation of Rules1 & 2: Use of internet and Using company equipment to test, call, or e-mail during work hours.
Violation of Rule 1: Texting using personal phone.
Violation of Rule 2. Printing for personal use during break time.


Part 1:  Critique the attached research article using the attached CRITIQUE FORM.


Part 2:  Put together a draft or outline of an Electronic Communications Policy that follows the article's guidelines and meets the General Rules (listed above).

Name of Company: U.S Bank

Introduction:
U.S Bank Electronic Communication Device Policy establishes rules and guidelines for workplace use of communications devices, systems and networks.

Definition of Terms:
Systems include, but are not limited to, the following U.S Bank -provided electronic communications systems/methods:
·       Computers and computer Peripheral Devices
·       Mobile Computing devices
·       Faxes
·       Voice Communications (Phones and Voice-mail) 
·       Internet/intranet 
·       E-mail, Instant Messaging or Text Messaging, whether accessed utilizing a company-owned device (e.g., computer, iPad, or other computing tablet), or a personally owned device utilizing company-supported technology (e.g., Blackberry) to access U.S Banks network

Peripheral Devices means equipment that can be connected to a computer or computer system to enhance user access and expand the computer's functions (e.g., printers, thumb drives, scanners, iPods, digital cameras iPhones/cell phones, USB etc.)

Scope:
This policy establishes the minimum requirements that all U.S. Bank employees, consultants, or any persons doing business with U.S Bank must meet when using U.S Bank Systems.

Guidelines:
·        Please make sure electronic devices switch to silent mode while office hours
·       U.S Bank recognizes that it is occasionally necessary for employees to make or receive personal telephone calls during working hours. The company requests that employees restrict their personal telephone use to emergency situations. Employees may not charge personal long-distance calls to the company. Excessive personal telephone use may result in progressive discipline.
·       Employees should refrain from the use of any form of personal electronic communication devices during normal work hours. These devices may be used during breaks or when employees are at lunch.
·       Employees whose electronic communication devices are camera-enabled are restricted from using the audio and video recording functions of such devices anywhere in the building or on the company property at any time. Furthermore, employees who are found to have used these camera-enabled features in violation of this policy will be subject to progressive discipline.
·       Employees who have access to the Internet understand that this technology is to be used for U.S Bank business only. Consistent abuse of this policy may result in progressive discipline.

Date of Policy: 1st February, 2018



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